New Yorkers can call the COVID-19 Emotional Support Hotline at 1-844-863-9314 for mental health counseling
OMH Emotional Support Line:
The Emotional Support Line provides free and confidential support, helping callers experiencing increased anxiety due to the coronavirus emergency. The Help Line is staffed by volunteers, including mental health professionals, who have received training in crisis counseling.
*** *DISCLAIMER: The Office of Mental Health’s (“OMH”) Emotional Support Line (“Line”) is not licensed or unlicensed mental health care or treatment of any type regardless of what is discussed or who provides support. It is for emotional support purposes only. Use of the Line does not create any confidential provider-therapist relationship of any type. The Line not a substitute for professional health care.
If you believe you are experiencing a medical or behavioral health emergency, call your doctor or 911 immediately.
By using this Line, you acknowledge and agree that the State, OMH, any State or OMH employee(s), and/or any community volunteers involved with the Line in any manner (collectively, the “Indemnified Parties”), have no liability of any type related to your use of the Line, including but not limited to any decision you make, or a third party makes, as a result of your use of the Line, or because you were not able to access the Line for any reason. By using the Line, you agree to fully indemnify the Indemnified Parties and hold them harmless for any and all damages or causes of action that may arise out of your use of the Line. Without limiting the foregoing, in no event shall any of the Indemnified Parties be liable for any special, incidental, consequential, or indirect damages of any type arising from your use of the Line, or for any other reason.
The Line is provided on an “as is” and “as available” basis. None of the Indemnified Parties shall be liable for any inability by you to access the Line, including but not limited to interruptions in the Line due to technical reasons or delays to due to a high volume of calls.